![]() ![]() The Microsoft support agent will give you a security code-enter it when prompted. Here’s what to do if you’re working with a Microsoft support agent and they tell you to open the Quick Assist app: The app connects your computer with the Microsoft support agent’s computer using a remote connection. Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. Quick Assist web appįor: Windows 8.1, supported Windows Server versions, supported macOS versions Installation of Office on up to (5) PCs, Macs, and Mobile devices. This will open your account page, where you need to click the Microsoft Support link. Microsoft Office 365 Word, Excel, PowerPoint, OneNote, Outlook, Access & Publisher. Scroll down to the bottom and click Contact support. Word, Excel, and PowerPoint In a Word, Excel, or PowerPoint file, click File > Help > Help. Select + Add to add someone to the contact list, and type their name. Option 3: Select the Search bar or Search icon, enter quick assist, then select Quick Assist in the list of results.Īfter Quick Assist opens, enter the code provided to you by Microsoft. Here’s how to contact support from each one. Select the People icon, and then select New Contact List. In Windows 10: Select Start > Windows Accessories > Quick Assist. Phone number: 800 6676 Select 'Business', then select 'Microsoft 365' Billing support hours: Spanish: Monday through Friday, 9 AM-5 PM Technical support hours: Spanish: 24 hours a day, 7 days a week Greenland Phone number: +1 3 International call charges apply. In Windows 11: Select Start > All apps > Quick Assist. Learn more Forgot username or password Retrieve the account and password you use to sign in and install or reinstall Office. Learn more Payment and billing Manage all your Microsoft subscriptions in one place, including your Microsoft 365 account. Option 1: Press Ctrl + Windows logo key + Q at the same time. Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac. To open Quick Assist on your Windows 10/11 PC, do one of the following: Important: You might need to update Quick Assist to continue using it. ![]()
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